Unified Communication Services and Solutions
By using the best technical communicative devices and modes, NSW IT Support provides unified communication service that will help a business organization to manage its communication process better. It also provides the security to company’s sensitive information, as well as offers service to the customers and employees, who live and work in different locations.
Unified communication service is the best emergency communication system because it is not only cheaper, but also better because the conferencing facility, such as web and video offers reliable interaction and increases the productivity of the company by avoiding travel costs, in addition to providing services from one point. This service will benefit the company in terms of real-time messaging like telephony and video conferencing, as well as in terms of non-real time messaging like voicemail, fax, SMS, etc.
Over all, unified communication service promotes communication that has been affected by human latency. And some of the features of unified communication services that your customers will enjoy that your coworkers will enjoy.
Unified Communication Services:
- Instant messaging
- Getting prompt response
- On -site and off-site log in facility
- Unified messaging
- Business process integration (BPI)
- Audio Calling
- Video Calling
- Conference Calling
- Data Sharing
- Screen Casting
- Voice Mail
- Sharing of data and files with customers
Not only this, unified communication system also collects all the information from different resources related to information.
NSW IT Support provides all the software and hardware, required to run unified communication system, as well as the solutions because it knows “Time is Money”. It also provides tailored-made solution that the Microsoft offers to its customers.
Another purpose of this service is, a staff, can directly talk with his or her customer, about the product on which he or she has a vast knowledge, as well as the call will be routed to his or her cell phone if they are outside the company.