Help Desk Services and Support Provider From Australia

Are you tired of waiting for IT Support service? Sick of making endless phone calls for a minor IT issue?

NSW IT Support, an Australian owned IT service provider is there to help you. We provide trained, experienced and qualified IT to help desk service, which is available 24 hours, 7 days a week and 365 days a year. We believe that lost productivity means lost revenue; therefore, our main aim is to keep your work consistent and productive. NSW IT Support has the best winning solution.  

While NSW IT SUPPORT is based in Sydney, New South Wales, you will find our staff readily available to sort out your problems. We have a dedicated squad of technicians for both on-site and off-site support who has versatile and innovative techniques to support every growing business. We provide management tools and remote monitoring with cutting-edge technologies. We are always present as a standby for any remote support within your area. 

We offer IT support service to growing enterprises, mid-sized business, large enterprises, academics, hospitality groups, health care centres and many more throughout the Australian territory. Our experts will develop both long term & short-term strategies which are efficient, effective and up to date.

Services in which NSW IT SUPPORT help desk is available:

  • Business IT: IT consultancy, Managed IT, Project Management, Back-up & Disaster Recovery service, Virtualization and IT infrastructure service. 
  • Cloud: Office 365, Azure Managed Service, Managed Cloud Solutions and Hosted Desktop Solutions. 
  • Telecom: Business Internet Service, Business Telecom Service, Unified Communication Service, Business Mobile Service, Data and Voice Networking Service and VoIP service. 
  • Web Development: Website Design, Web Development, SEO service, Web Hosting, CRM and many more. 


  • 100% Australian based support for every IT issues. 
  • 24/7, 365 days of help desk service for every enterprise. 
  • Access to 25+ experts for on-site & remote IT service. 
  • Service Desk Ticketing system keeping every service request status aware. 
  •   Fast, reliable ONSITE, phone and remote IT support service. 
  • Manage bottom line IT issue with cost-effective tiered service. 
  • Remove complex network issues to reduce work idleness.  
  • Fixed price agreement and comprehensive package for long term & short term support service. 
  • Professional & ethical suggestions with best outcomes.

Our IT support service is not a replacement for your in-house IT department. We only aim to strengthen and enhance internal resources instead of replacing it. We allow internal IT department to focus on strategic initiatives while we take care of your out-house IT fixtures. We give assistance, advice and consultation service from minor hardware procurement to project management services. Our experts proactively prevent unplanned downtime and swiftly fix any damage.   

Let’s get started

Dr. Khaled Hammad

From understanding our business requirements to upgradations & replacements, they excel in all. NSW IT Support team has been able to alert us on issues within our environment quickly, thus minimising downtime. We trust and look forward to their IT consultation in all our projects. We are delighted with their continued support for our business!

Dr. Khaled Hammad
Director - New Era Institute
Rabin Dangal

NSW IT Support did a great job of pulling together all our Telephony connections in an organised way. Without a doubt, we’re delighted with their support and services. It feels like the solution to our telephonic problems is just a call away. To all the businesses out there, you’ll not regret to try your hands with NSW IT Support!

Rabin Dangal
Director - Vivid Partners
How It Works


Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.