Misleading ‘Urgency’ lands Optus in court

On June 28, 2019, Posted by , In News, By , With No Comments

Cross-selling campaign adopted by Optus pushed nearly 138,988 NBN mobile users towards Optus line service. The manipulative strategy opted by the tele-network landed them in court. On 2018, May 24, Optus had framed a fake urgency email to the NBN users stating service dysconnectivity in their broad-band service and by…