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NSW IT Support has been providing world class strategic IT leadership and hyper-efficient IT operational support since 2012. We emphasize on providing personal value and attention to our client’s therefore, we make sure to do things differently and offer day to day customer support service to quickly resolve their issues with our digital insights, empowered by a cutting-edge technology. We are tremendously devoted to serving you in the fields of information technology, telecommunication, and web development, bridging the gap between your requirements and technology.

  • OUR MISSION

    We make sure to unlock every business potential by including world-class technologies in your business. We feed in great efforts to allow technology smoothly integrate with your business. We utilise our rich experience to support your business objectives.

    Involve: We patiently listen to your business requirement and create tailored solutions for them.

    Empower: Our experienced engineers manage your technology deployment to meet all your required criteria.

    Augment: We continually adapt your feedback to enhance and improve our services.

    Quality: We highly emphasize the overall outlook of your customers, so we are keen on improving customer experience.

    Evolution: We give IT expert recommendation and advice which would expand your business and client’s territory.

  • OUR VALUES

    Our core values signify our organization’s working culture, which we successfully incorporate in our everyday working scenario. We are proud of our team who work vehemently to deliver professional quality service to our clients. Our team value includes:

    Respect & Integrity: We respect every client. We don’t deliver service for business purposes, but we work on building a long-term relationship with the client. We strongly believe that business is not only about wealth maximisation but also about spreading integrity and respect to every stakeholder.

    Group Cohesiveness: Every team members who are working with us are not just an employee of NSW IT SUPPORT but a FAMILY. We give every individual working with us an opportunity to explore their quality and identify individual strengths.

    The efficiency with proactiveness: We understand the time constraint of our clients, so we adopt the flexible approach to deliver our service within a precise time.

  • OUR APPROACH

    NSW IT delivers IT support solutions that provide exceptional value, assurance, integrity, and innovation. We guide companies to smoothly sustain itself in a complex IT environment through progressive outsourced expertise solutions.

  • OUR VISION

    We look forward to becoming a No.1 choice for every individual or organization. We are a one-point stop for IT, Web Development Service, Procurement Service, Cloud Service, and Managed IT Service through efficient deployment of technology and knowledge.

Our History

DEVELOPMENT HISTORY OF NSW IT SUPPORT

2012

In the tech-driven Australian market, NSWIT Support sets out to deliver innovative solutions with its service offering of Managed IT Service and Cloud Procurement.

2012 - 2013

As we took the necessary steps and created client value, we began rectifying issues related to managed IT services in organisations that weren’t the most technically advanced. We were privileged to work with social enterprises such as day care, aged care, and childcare centers.

2013 - 2014

Having expanded our client base, we provide the Managed IT and Cloud Service to law & advisory firms, auditing & accounting firms and retail stores. We also officially take on the silver partnership of Microsoft, VMware, Adobe, Storagecraft, and DrayTek.

2014 - 2015

During the year, we added more certified professionals, explored the general IT help requested by SMEs, and helped them to design and develop a complete prototype IT architecture for their business. We also provided our services to Mortgage brokers, Real Estate agencies, Education & migration consultancies.

2015 - 2018

During the year, we added more certified professionals, explored the general IT help requested by SMEs, and helped them develop a complete prototype IT architecture for their business. We also provided our services to Mortgage brokers, Real Estate agencies, Education & migration consultancies.

2018 - 2020

A new service wing offering cyber security and IT consulting became a necessity with the advent of security-conscious technology. The department offered critical cyber security management solutions for small and medium-sized businesses (SMBs) and large corporations. With “one-stop action”, we implemented a full-fledged IT service for clients. We doubled our team, extended service locality to Canberra, and started getting clients who wanted us to work onsite for their business.

our values

COMMITMENT INNOVATION REPUTATION EXCELLENCE

NSW IT SUPPORT is a Sydney based IT company in Australia established to offer a single point of contact for IT, Telecommunication and Procurement services for every business across New South Wales. We exclusively provide flexible and on-demand access to the latest cutting-edge enterprise-level technologies with expert technical support. Our technical support engineers are a panel of experts with valid certificates and decades of experiences.
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Our People

GREAT PRODUCT STARTS WITH A GREAT TEAM

NSW IT Solution’s leadership team has a long history of success in technology, business management, and franchising.

Ram Ganesan

Ram Ganesan

Managing Director
Ronit Sriwastav

Ronit Sriwastav

Business Development Manager
Lila Tamang

Lila Tamang

System Administrator
Jacob

Jacob

IT Support
Santosh

Santosh

IT Support
Rutu Patel

Rutu Patel

IT Support
Mukesh Patel

Mukesh Patel

Web Design | Development
Binaya Adhikari

Binaya Adhikari

SEO Expert
Anmol Arora

Anmol Arora

Chief Marketing Officer
Kushma Adhikari

Kushma Adhikari

Content Writer

Now Hiring: Are you a driven and motivated 1st Line IT Support Engineer?

OUR PARTNERS

WE WORK WITH GLOBAL BRANDS

NSWIT Support provides unsurpassed IT services that enable businesses to simplify workflows and boost efficiency. No matter your corporate needs, a customised IT strategy is in place to meet your compliance and competitive need.

Why choose us

6 REASONS TO PARTNER WITH NSW IT SUPPORT

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We are available for your assistance 24/7, on the help desk, remote support & on-site, with all kinds of expertise meeting your IT support needs.  

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    8+ years of experience in the field of  Managed IT Service & technology solutions offering insights to different industries. 

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    We make no false promise, while our services are well structured backed by technicians who hold valid IT & English language certification.   

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We collaborate with your business, take in-depth knowledge & analyse the requirements, before designing appropriate technology solutions maximising your benefits.  

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    From managed IT service, to networking solutions, from hardware to software management, we take care every IT needs of an organisation. 

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    Our service is customer-centric, so once we collaborate, we make sure the entire process is hassle-free and professional.   

Stop wasting time and money on technology. Contact Us Now

SOME OF OUR CLIENTS

OUR CLIENTS