IT Infrastructure Management

Streamline your IT infrastructure with our assistance to keep your vital IT system, network, and workloads safe and functioning optimally.

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Is your IT infrastructure holding you back? Unleash its true potential with our cutting-edge IT Infrastructure Management.

Maximising Uptime: Proactive Maintenance, Continuous Monitoring, and Expert Support

The importance of maintaining a strong Business IT infrastructure develops as the world becomes more and more dependent on technology. So, we provide businesses with the resources needed to maximise uptime and help to keep their systems running smoothly. 

We offer proactive maintenance services to keep your system running at its best- to reduce downtime, continuous infrastructure monitoring and management activities will help to identify potential issues before they become problems. 

Our expert support team is ready to guide you through resolving any issues that may arise in your physical or cloud infrastructure. We will also provide top-tier business strategies to minimise downtime. Every business is different, so we tailor our services to meet your business-specific needs. Our experienced support team is here to help you with anything you need, from routine maintenance to more complex issues.  

Contact us today to learn more about our infrastructure management services and how we will help you keep your business running smoothly.

It Infrastructure manager

Your Reliable Partners for IT Infrastructure Maintenance, Support, and Management

You’ve come to the right place if you’re seeking an experienced Information technology infrastructure team.


If you are looking to change your hardware, software, network devices, or other IT assets, our team will guide you in more rapidly and efficiently preventing and resolving problems. 

Preventive Maintenance
Our team of professionals will help you find and fix possible problems before they create downtime by performing regular checkups and maintenance operations.
Performance Monitoring
Our performance monitoring services deliver real-time visibility into your IT infrastructure’s performance; you will proactively discover and rectify issues before they impact your organisation.


We extend a holistic virtualisation service to organisations, enabling the efficient utilisation of hardware resources. Our toolbox is packed with automation facilities that simplify and expedite virtualisation tasks.

Service Level
Our main purpose is to ensure that both the provider and the customer are clear about the level of business service being provided and that the customer is getting what they expect.
Asset Lifecycle
We will help you by tracking and managing your IT assets so that you will protect your investment and maximise their value. With our knowledgeable staff’s help, you can simplify your IT systems and processes, reducing overall expenses.
Backup and Restore Management

Our backup and restore solutions help protect your data while ensuring you will always recover from data loss. We automate, manage your backups to ensure your business runs smoothly.

IT Helpdesk

We will help you by tracking and managing your IT assets so that you will protect your investment and maximise their value. With our knowledgeable staff’s help, you can simplify your IT systems and processes, reducing overall expenses.
It service management

Maximise ROI with Efficient IT Service Management

There are many approaches that IT service management will benefit your business.  One of the most essential advantages is that it will help to boost business efficiency and profitability. Furthermore, IT service management will help to increase customer satisfaction while decreasing operational expenses.

Some of the distinctive benefits that IT service management will provide to businesses include:

  • IT service management will help streamline business operations. This will lead to better efficiency and production, which  lead to higher profitability.
  • It could be beneficial to improve the quality of services provided by the business to its clients.  This has the potential to increase client happiness and loyalty.
  • IT service management will assist in lowering a business’s operational expenditures. This will free up resources that will be invested in other areas of the company.
  • Improve the quality of the information provided to the business for decision-making. This will lead to more informed decisions and increased business goals and success. 
  • IT service management will help to improve the business’s resilience and ability to endure disturbances. This will result in better business continuation and lower business risk. 

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Technologies and Tools We Work With

See what our clients are saying

Step into the world of our clients and hear their voices firsthand.  Join our community of satisfied clients and experience the difference for yourself.

Excellent5.0 Based on 27 reviews from review us onSurendra S.Surendra S. ★★★★★ We have been working with IT NSW Support and we are very happy with their manage IT services. We highly recommend them for IT services.Annapurna V.Annapurna V. ★★★★★ Working with NSWIT Support has been a tremendous experience. We are very happy with their telecommunication services and highly recommend them. Especially their IT support team and their responsiveness is impeccable. Well Done!!Homebush West Family Medical C.Homebush West Family Medical C. ★★★★★ We've been with NSW IT Support for the past two years, and we are very happy with their service. NSWITS team is always friendly, approachable and professional and answered all our questions promptly. We highly recommend NSW IT SUPPORT to any business looking for IT and Internet services.Fewa E.Fewa E. ★★★★★ We thank NSW IT Support team, and Ronit Raj Srivastav specially for simplifying all our IT needs in all our locations, inside and outside Australia, from day 1 till now. We cannot recommend them enough to small and medium businesses who want to see a drastic overhaul on their productivity, efficiency, and lead generation. Cheers!!Mukesh P.Mukesh P. ★★★★★ Working for NSWIT Support for the past 3 years has been great experience. From day one, I have felt like a valued team member, and I am grateful for the opportunities this organisation has provided me.Sunny A.Sunny A. ★★★★★ Adrian G.Adrian G. ★★★★★ Roshan Silwal is our IT support and is absolutely amazing at his job. Nothing is too hard for him to resolve. Thanks for all your support!!Prakash G.Prakash G. ★★★★★ Working with NSWITS has been so effective for our business. Their team is creative, and professional, and has provided us with a website that not only looks great but also functions smoothly. We now have a visually stunning website that has helped us stand out in a crowded marketplace. They've also helped us improve our search engine rankings with their SEO services and optimize our website for better performance with their IT-related services. They're always available to answer our questions and provide guidance. We highly recommend their services to any business looking website, SEO, and IT services to stay competitive in today's fast-paced marketplaceRaman Kumar J.Raman Kumar J. ★★★★★ We as Victorian Institute of Education - VIE as one of client, we would like to strongly recommend for service. You guys are awesome and skilful .Thank you for your service.Hamza M.Hamza M. ★★★★★ Our experience with NSWITS regarding marketing and IT services has been exceptional. Their team is highly professional, responsive, and easy to work with.They helped us scale our new business by providing a marketing strategy and creating a visually stunning website. Their expertise in web design and digital marketing has been instrumental in generating leads and optimizing our campaigns for maximum ROI.We highly recommend their services to any business looking to stay competitive in today's digitalRosanna Martire-Di P.Rosanna Martire-Di P. ★★★★★ menson S.menson S. ★★★★★ Kishor Raj A.Kishor Raj A. ★★★★★ I am very happy working with the NSW IT Support team. They are providing quality service to Advance College for all IT-related tasks. They always respond and are eager to solve problems on time. I strongly recommend NSW IT support for any IT related tasks.Steve A.Steve A. ★★★★★ NSW IT have been an amazingly responsive team to help through every single IT problem and question we have.They are very knowledgeable in their field, and are constantly coming up with creative and innovative solutions to our modern day IT problems.Will work with again and again!janak L.janak L. ★★★★★ Shrijana G.Shrijana G. ★★★★★ Sanish K.Sanish K. ★★★★★ Great customer service as well as provide really good services. Got what i expected thanksrborrell1rborrell1 ★★★★★ NSWIT has been great at responding to all of our IT needs including maintaining our server and back up systems. They have always been responsive and able to resolve or point us in the right direction on any IT issue. We consider NSWIT a partner in our business.Sushma S.Sushma S. ★★★★★ Lavish Construction & D.Lavish Construction & D. ★★★★★ Ronit and Team are fantastic to work with. They are prompt with their work and we can always rely on them to get the job done right. Highly Recommend.Alija T.Alija T. ★★★★★ BABA EDUCATION C.BABA EDUCATION C. ★★★★★ NSW IT SUPPORT has highly qualified, professional, responsive and supportive team to manage all your IT needs perfectly. We are fully satisfied with its service and recommend to you all. Best wishes !!Nilli GNilli G ★★★★★ NSW IT Support delivered high quality work for my cosmetic business. I engaged with them to develop a website for my business. They were very prompt and fulfilled all tasks on time. They responded and addressed all my feedback. Service was delivered at a high standard. Thank you.Mana K CMana K C ★★★★★ Ronit, Ram, Lila and the entire NSW IT Team are one of the best in business for what they do. Quite responsive, professional and they take other's problem as their own and always find the solution. They plan, strategise, proactively envisaging what comes in future for being future proof as far as technology is concerned. Thumbs up for these guys.Danny D.Danny D. ★★★★★ Very PROFESSIONAL. Absolute Life-Savers for my Business (Insurance Practice) The Care and Consideration shown has been outstanding. Customers since 2014 NSW IT have been there when we needed it most. HIGHLY RECOMMENDED to any Small Biz SME/Larger Organisation. Efficient and HONEST TEAM - Keep up the Stellar Work !Anmol A.Anmol A. ★★★★★ One of the most efficient B2B working culture and IT support delivering specialists. I personally recommend the company to all the businesses and individuals.Quick Wiki I.Quick Wiki I. ★★★★★ Professional, reliable and effective services provided by NSW IT Support.js_loader

Frequently Asked Questions 

NSW IT Support is the leading provider of IT infrastructure management solutions to organisations of all sizes. We assist organisations of all sizes in properly managing their IT infrastructure and lowering their total cost of maintenance. We provide IT infrastructure management solutions and services, including asset lifecycle management, storage management, network management, backup and restore management, configuration management, incident management, and many others. 

Our services and solutions are designed on a solid, real-time tested platform that is simple to use and deploy while scaling to meet the needs of the most demanding organisations.  We also provide a variety of support and maintenance services to ensure that your IT infrastructure runs properly.

The way businesses operate has changed largely as a result of technological advancements. Previously, businesses relied on paper records and traditional IT infrastructure techniques to track their activities. Businesses now conduct their operations using computers and software, helping them to run more efficiently and successfully. It will help a company in a variety of ways:

  • By automating IT procedures, businesses will reduce their time on manual operations and free up time for more important tasks. This will save the business money and time.
  • IT infrastructure management benefits a company by improving customer service. Businesses will provide faster and more efficient customer support by automating customer service processes.
  • By implementing security measures, businesses will secure their data, servers, and operations from possible attackers.
  • Businesses that use effective IT procedures will improve their operations and become more efficient than their competitors. This could give them a competitive advantage in their field.

In general, IT infrastructure management will benefit a business in a variety of ways.

This is a common query among all small and medium-sized businesses. The answer is NO. IT infrastructure management is not limited to huge businesses.

The size of a business does not automatically determine the complexity of its IT infrastructure. A small business may have a simple network consisting of a few computers. In contrast, a vast business may have a considerably more complex system consisting of hundreds or thousands of devices.

Furthermore, larger businesses are frequently dispersed across numerous sites, which adds to the complexity of their IT infrastructure.

Overall, IT infrastructure management is crucial for all businesses, regardless of size. A well-organized and efficient IT infrastructure helps a business run more smoothly and efficiently, resulting in higher revenue.

Yes, NSW IT Support will guide you with IT upgrades and migrations. We employ a team of highly qualified and experienced engineers who will assist you with every phase of your project, from planning and design to implementation and testing. We will provide ongoing support to maintain your IT infrastructure up-to date-and operational.

As your business expands, so does the demand for dependable and robust IT infrastructure. However, as the need for IT services grows, so does the cost of keeping in-house IT infrastructure managers. Outsourcing IT infrastructure management might be a cost-effective alternative for your business in this situation.

Outsourcing IT infrastructure management will give your company a variety of advantages, including:

Cost savings: Outsourcing IT infrastructure management might help you save money on managing your IT infrastructure. 

Improved efficiency: A professional and experienced IT infrastructure management company will have the knowledge and expertise to manage  IT infrastructure more efficiently. 

Greater flexibility: Outsourcing IT infrastructure management allows you to scale up and down your IT services as needed. 

Increased security: A good IT infrastructure management business will use robust security technologies, processes, and procedures to safeguard your data and systems. This will help to lower the likelihood of data loss and cyber threats.