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Pricing and plans - NSW IT Support
Pricing and plans

FLEXIBLE, TRANSPARENT PRICING THAT ADAPTS TO YOUR NEEDS

    Get Customised Managed IT Service Plans For Your Business

    We will discuss Managed IT strategy tailored for your Business. Get in touch with our dedicated sales team today and experience the difference. Get in touch with our dedicated sales team today.

    Business Starter

    $107$119 /Month
    2 Line, 2 DIDs Upto 2 Extensions
    • Business Starter services include:
    • Upto 2 Cuncurrent Calls
    • Full PBX Features
    • Includes 2 AU Numbers
    • Unlimited National Calls
    • International Calls*
    • Onsite Setup Charges $299
    • Pricing Excl. GST

    Business Advanced

    $152$169 /Month
    5 line, 5 DIDs Upto 5 Extensions
    • Business Advanced services include:
    • Upto 5 Cuncurrent Calls
    • Full PBX Features
    • Includes 5 AU Numbers
    • Unlimited National Calls
    • International Calls*
    • Free Desktop And Mobile App
    • Onsite Setup Charges $299
    • Pricing Excl. GST

    Business Ultimate

    $242$269 /Month
    8 line, 8 DIDs Upto 12 Extensions
    • Business Ultimate services include:
    • Upto 8 Cuncurrent Calls
    • Full PBX Features
    • Includes 8 AU Numbers
    • Unlimited National Calls
    • International Calls*
    • Free Desktop And Mobile App
    • No Setup/Hidden Charges
    • Pricing Excl. GST

    Custom Plans

    $*** /Month
    Any Line, Any DIDs with Any Extensions
    • Business Ultimate services include:
    • Cuncurrent Calls
    • Full PBX Features
    • Includes AU Numbers
    • Unlimited National Calls
    • International Calls*
    • Desktop And Mobile App*

    Business NBN (Promotion)

    100/40Mbps
    $116$129 /Month
    Typical 100/40 Mbps Speed
    • Business NBN services include:
    • Unlimited Data
    • Static IP
    • NBN Type:
    • FTTP/FTTC/HFC/FTTB
    • 24 Months Contract
    • Redundancy:
    • None
    • Suitable For:
    • Small and Medium Business
    • Setup Cost:
    • $299.00
    • *Includes Gigabyte, Wifi Router
    • *Complete Onsite Installation
    • *Local Support Team

    Business NBN Pro

    100/40Mbps
    $170$189 /Month
    4G Internet Backup Included
    • Business NBN Pro include:
    • Unlimited Data
    • Static IP
    • NBN Type:
    • FTTP/FTTC/HFC/FTTB
    • 24 Months Contract
    • Redundancy:
    • Telstra 4G Line 100GB
    • Suitable For:
    • Small and Medium Business
    • Setup Cost:
    • $699.00
    • *Includes Gigabyte, Wifi Router, Loadbalancer
    • *Remote VPN Options
    • *Complete onsite installation
    • *Local Support Team





    NBN Bundle

    Max 100/40Mbps
    $143$159 /Month
    Comes with VOIP Telephony
    • NBN Bundle services include:
    • Unlimited Data
    • Static IP
    • NBN Type:
    • FTTP/FTTC/HFC/FTTB
    • 24 Months Contract
    • Redundancy:
    • None
    • Suitable For:
    • Small and Medium Business
    • Setup Cost:
    • $499.00
    • *Includes Gigabyte, Wifi Router
    • *Yealink VOIP Phone T40G
    • *Complete onsite installation
    • *Local Support Team
    • Telephony:
    • 2 Line 2 DIDs Telephony
    • 4 Extensions 2 AU Numbers
    • Unlimited Local Calls
    • Hosted PBX Features

    Business Fibre

    Max 1000/1000Mbps
    $899$999 /Month
    Comes with Wifi Access Point
    • Business Fibre services include:
    • Unlimited Data
    • Static IP
    • NBN Type:
    • Fibre 1000 to premise
    • 36 Months Contract
    • Redundancy:
    • Telestra 4G Line 100Gb
    • Suitable For:
    • Medium and Enterprise
    • Setup Cost:
    • $999.00
    • *Dual WAN Loadbalancing, Gigabit router from $699
    • *Wifi Access Point
    • *Remote VPN Options
    • *Complete Onsite Installation
    • *Local Support Team
    FAQ

    FREQUENTLY ASKED QUESTIONS ABOUT BUSINESS INTERNET

    Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.

    What actually does Business Internet Plan mean?

    Business Internet plans are for people with a business. Businesses depend on a fast, reliable connection to monitor sales, chase staff hours, and much more. When connection or security fails, the business holds high opportunity cost. Business internet plans target to offer reliability and speed, additionally a dedicated support team to help out your business before it gets into problems.  

    Is business internet reliable, speedy than residential internet?

    In comparison to the residential internet, business internet plan is a faster and reliable one. Business internet has more benefits and features than residential plans and is ordinarily accessible at way faster speed with better upload & download, which gives businesses an uninterrupted internet service, and 24/7 support service.  

    Why NSW IT support business internet plan for your business?

    NSW IT support internet plan for your business helps to run your business smoothly without any interruption. The plans are affordable and reliable suitable for SMEs & large corporation. One can choose the internet plans & package as per the requirement. We get in touch with the clients to let the team stay connected irrespective of their location. NSW IT offers various services which include bandwidth, network security, dedicated lines, round the clock support, scalability, easy setup and configuration.  

    Any suitable package for my business?

    Your business needs reliable internet service for long term business sustainability. Apart from affordability, great internet service is also equally important. So, we recommend the business to choose business internet packages with, 

    Dedicated bandwidth: Stable, consistent, and faster internet speed 

    Multipath redundancy: 24 x 7 steady network connectivity 

    End-to-end SLA: Dedicated uptime, latency, and packet loss 

    Uncongested core: Lowest latency and packet drop 

    Does internet provider include static IP in the plan?

    Yes, it does! All NSW IT business internet plans include a static (fixed) IP address. This is indeed useful for connecting equipment outside your property. However, the static IP is only available after the activation of the service.  

    What is the time period for internet installation?

    Our technician will set a time and appointment for the installation. NSW IT Support for business internet installation will take up two working days or even less. 

    Any minimum fees charged upon cancellation of service?

    Penalties are normally charged when you cancel the internet plan within 24 hours of installation. However, after using the service for months, no minimum fees shall be levied upon the termination of service. So, we request the users to check the terms and conditions before taking up the service.  

    Can I change my business internet service plan?

    You can change your business internet plan. You can go for plans which further adds value to your business.  

    FREQUENTLY ASKED QUESTIONS ABOUT VOIP

    Is stable internet must for VOIP system?

    Yes, a proper internet connection with reliability is a must for VOIP service. For VOIP, we suggest the business owners take up a business plan for speed and reliability in VOIP service as even for a casual VOIP call the required internet is on an average of 64kbps.  

    Can I add VOIP in the existing landline?

    Yes, you can quickly bring landline across the VoIP by this you can allow your customers to port their phone numbers.  

    What exact amount of data does VOIP use?

    VOIP services are now more common. The data consumption of VOIP depends, on an average of 0.5 MB per minute. This number varies and depends on the technology and internet plans employed by the VOIP provider.  

    Which VOIP plan is suitable for my business?

    If you have business spread across the Australian continent and outside than we suggest the enterprise to take up customized VOIP business plan, but if you have a small business then we suggest you take up VOIP plans suiting your business requirements.  

    Do I need a proper phone system to make VoIP phone calls?

    Not exactly! VOIP works by converting voice into digital data by sending it through your internet connection. VOIP enables routine phone calls via the internet with all of the options such as PBX features, call waiting, voicemail, call forwarding, and many more.

    What are the circumstances if my VoIP Network goes down?

    Well, that is a significantly less possibility as we shall build a resilience route in the system. So that whenever there is an internet failure, the call gets diverted to stated mobile number or voicemail.  

    Do I need to change my internet service to use a VoIP phone system?

    Well, not exactly. If your existing business internet is slow and is already causing trouble, then you can change the internet service provider (ISP). Likewise, taking the service from the same vendor reduces your cost and will give you support service whenever you need it.  

    How much duration will it take to switch over the VoIP network?

    Usually, phone number porting takes around 2-4 weeks. But in the meantime, you get to access the inbound and outbound calls in your phone. But when taking service from an efficient team, the service usually takes less than two weeks.