NBN Business Plan: Experience Lightning-Fast Connectivity

Yes, in most cases, you can use your existing modem/router with the NBN (National Broadband Network) as long as it is compatible. However, it is essential to check the compatibility of your modem/router with the NBN technology type you have and the specific requirements of your internet service provider (ISP). 

If your area is not covered by the NBN (National Broadband Network), consider the following options:

1. Check for future plans: Inquire about upcoming NBN rollout schedules from the official NBN website or your local telecommunications provider.

2. Stay updated: Regularly monitor updates from the NBN website, your ISP, or local authorities to stay informed about any future NBN availability in your area.

3. Consider satellite internet: In remote or rural areas where wired connections are not feasible, satellite internet may be a viable option. Research different satellite internet providers for availability and suitability.

Yes, you can transfer your phone number from other providers to NSW IT Support, subject to our porting policies and compatibility requirements. You can directly contact us to inquire about the porting process after you provide us with the necessary details to initiate the transfer. 

Our NBN plan Bundle includes Unlimited Local Calls, as part of the bundle. We believe in providing comprehensive and value-packed NBN plans to cater to your communication needs.

Our NBN service comes with a clear pricing structure, and we strive to be upfront about any charges or fees involved. However, there will be additional charges for optional extras or specific service customisations. These additional charges will be clearly communicated to you before any changes are made, ensuring transparency and no surprises in your billing.

The installation timeline for your NBN service can vary based on several factors, including your location and the existing infrastructure in place. Typically, the installation process takes approximately 1 hour to 1 week from the time you place your order.

Yes, you can switch your NBN service from your current provider to NSW IT Support. As a registered NBN service provider, we offer NBN plans and services to customers across various locations. To initiate the process, you can contact our customer support team, provide your current NBN details, and express your interest in switching to our services. We will guide you through the necessary steps.

NBN plans offer internet speeds ranging from reliable to very fast, depending on the plan tier:

Reliable

• NBN 12 – Offers download speeds of up to 12 Mbps and upload speeds of up to 1 Mbps. Good for basic internet use like web browsing and email.

Moderate

• NBN 25 – Offers download speeds of up to 25 Mbps and upload speeds of up to 5 Mbps. OK for 1-2 people for general use, light streaming and messaging apps

Standard:

• NBN 50 – Provides download speeds up to 50 Mbps and upload speeds up to 20 Mbps. Suitable for 2-3 users for standard internet use, HD video streaming and online gaming. Most popular NBN plan.
• NBN 100 – Offers speeds up to 100 Mbps download and 40 Mbps upload. Good for 3-4 users for fast streaming, online gaming and sharing files.

Fast:

• NBN 250 – Speeds up to 250 Mbps download and 100 Mbps upload. Best for 4+ users for high bandwidth activities like 4K streaming, gaming and downloading large files quickly.
• NBN 1000 – Ultrafast speeds up to 1 Gbps download and 400 Mbps upload. Currently the fastest widely available NBN plan for large businesses requiring high bandwidth.

OR,

The speed at which the internet can be accessed varies widely depending on the type of connection and other factors. Here are some typical speed ranges for common types of internet connections:

• Dial-up internet: Up to 56 kilobits per second (Kbps)
• DSL internet: Up to 100 Mbps
• Cable internet: Up to 1 Gbps
• Fiber-optic internet: Up to 10 Gbps or more
• Mobile internet (3G): Up to 3.1 Mbps
• Mobile internet (4G): Up to 100 Mbps
• Mobile internet (5G): Up to 10 Gbps or more

The NBN (National Broadband Network) connection process may vary depending on your location and the type of premises you have (e.g., residential, business). However, here is a general overview of the NBN connection process:

1. Check NBN Availability: Verify if the NBN network is available at your address.
2. Choose an NBN Service Provider: Select a provider that meets your needs.
3. Place an Order: Contact the chosen provider to order an NBN service.
4. Installation Appointment: Schedule a visit from a technician for installation and connection setup.
5. Connect Your Equipment: Set up your devices and connect them to the NBN network.
6. Testing and Activation: The technician ensures the connection is working correctly and provides activation instructions.
7. Enjoy NBN Services: Once activated, you can start using high-speed internet and other services.