it services for healthcare

Thrive in today’s technology-driven environment through strategic investment in reliable medical IT support services to effectively meet patients’ expectations while upholding the highest standards of care.

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Help grow your hospitals and medical clinics with our IT Support

Empowering Healthcare Providers with Managed IT services

Healthcare professionals and medical clinics rely on advanced technology to streamline operations, enhance patient care and strengthen patient data security. Our specialised managed IT support service for healthcare providers excels in managing servers, workstations and VoIP systems, offering both clinical and non-clinical support. Our IT support not only empowers you to harness the latest technological advancements but also guarantee tech compliance, cyber security solution and disaster recovery with StorageCraft and Veeam, preparing your healthcare organisation for data loss or system failures.

In today’s healthcare landscape, technology, from EHR systems centralising crucial patient information to telemedicine platforms enabling remote consultations, plays a pivotal role. We optimise system availability, including routers, firewalls, switches, virtual hosts and network storage, elevating IT capabilities in your healthcare business.

improving healthcare services with managed it services
importance of dedicated it support for healthcare

Why Healthcare Industries Need Dedicated IT Support in Australia

Australian healthcare organisations function within a highly specialised setting that calls for unique technical solutions, underscoring the specific need for dedicated IT support for

  • Balance the need for the latest technology with budget constraints and effectively maintain intricate IT infrastructures comprising electronic health record (EHR) systems and medical imaging systems.
  • Achieve seamless information exchange across various healthcare departments, medical centres and even between different healthcare institutions, which poses a complex technical challenge for healthcare systems.
  • Hospitals heavily depend on a diverse range of medical devices, spanning from infusion pumps to MRI machines, which necessitates dedicated support to integrate these devices into a unified network and ensure their reliability.
  • Medical practices require dependable internet connections and user-friendly platforms for telehealth and remote patient monitoring, necessitating a complete support specialist.
  • Compliance with an intricate network of data privacy regulations is a critical requirement for healthcare, demanding IT support to ensure adherence to these laws across all IT systems.

Your Trusted Managed IT Partner for Decades in Australia

Backed by our steadfast dedication to excellence and a proven track record of supporting healthcare firms, we firmly establish ourselves as the preferred IT service provider for health professionals. Our experience in healthcare IT service plays a pivotal role in facilitating precise diagnosis, effective treatment strategies and personalised medical care, resulting in substantial improvements to the overall treatment and patient outcomes. Furthermore, by integrating our technological expertise in medical IT services into your medical practice management software like Genie or Medical Director, you can elevate the quality of care delivered but also stay at the forefront of the ever-evolving healthcare landscape.
NSW IT Support your partner for managed it solutions
advantages of outsourcing it support for healthcare

Advantages of Outsourcing IT Support for Healthcare with NSW IT

Ensure steady patient care and medical data security by harnessing the invaluable benefits of outsourcing healthcare IT support with NSW IT, such as:

  • Offers flexible pricing models tailored to your specific requirements, enabling more efficient resource allocation compared to maintaining an in-house IT department.
  • Delivers rapid issue identification and resolution through expert support, mitigating disruptions to patient services.
  • Provides continuous access to training for healthcare staff and other allied health professionals to keep them current with IT best practices and cybersecurity awareness.
  • Ensure healthcare service continuity, even during emergencies, with comprehensive disaster recovery plans.
  • Offers adaptable IT solutions to accommodate your organisation’s growth, ensuring scalability and flexibility as healthcare services expand.
  • Grants swift access to qualified experts with extensive knowledge and experience in their respective IT service areas.
  • Efficiently minimises downtime and maintains uninterrupted access to critical medical devices with round-the-clock IT support.

Tailored IT Solutions for Medical IT Needs

Stay technologically proficient with customised medical IT solutions designed to meet the specific operational requirements of modern medical practices.
Network Management
Delivering end-to-end network management solutions, our team will assess your current network infrastructure, identify areas for improvement and implement robust solutions to optimise performance. 
24/7 Proactive Monitoring
Our healthcare IT support team will ensure maximum productivity through 24/7 proactive monitoring services, identifying and resolving potential vulnerabilities before they can disrupt your operations.
Virus and Malware Protection
We will employ advanced security measures to protect your network from cyber threats and data breaches and establish robust disaster recovery plans to minimise downtime and swiftly restore operations.
Our team will create a secure healthcare data backup strategy, ensuring your data’s availability in case of data loss or system failure, thus enabling you to uphold business continuity in any scenario.
Email Hosting and Management

Covering spam filtering, email archiving and seamless integration with your existing infrastructure, our IT solutions deliver secure email hosting services for the smooth operation of your email system.

24x7x365 Help Desk Services
For any IT-related concerns, our help desk team is at your service round the clock, offering timely support for troubleshooting, swift issue resolution and technical assistance whenever you require it.
Cloud and Server Management
Leverage the power of cloud computing while we manage your infrastructure, ensuring data management and security through diligent server maintenance, regular updates, security patches and scalability.

Embracing Tomorrow's Healthcare Technology Today

Pave a path towards a sustainable future in the healthcare industry through our managed IT services. By adopting advanced healthcare technology and medical software today, your organisation will position itself as a pioneer in the ever-evolving healthcare sector. Deliver top-tier care while proactively addressing future challenges and seizing opportunities. Equip your healthcare practice for an enhanced, more efficient future with NSWIT. Get in touch with us today and discover how our inventive IT solutions can revolutionise your healthcare institution, enhance patient experiences and elevate operational performance.

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Our Happy Customers

Excellent5.0 Based on 27 reviews from review us onSurendra S.Surendra S. ★★★★★ We have been working with IT NSW Support and we are very happy with their manage IT services. We highly recommend them for IT services.Annapurna V.Annapurna V. ★★★★★ Working with NSWIT Support has been a tremendous experience. We are very happy with their telecommunication services and highly recommend them. Especially their IT support team and their responsiveness is impeccable. Well Done!!Homebush West Family Medical C.Homebush West Family Medical C. ★★★★★ We've been with NSW IT Support for the past two years, and we are very happy with their service. NSWITS team is always friendly, approachable and professional and answered all our questions promptly. We highly recommend NSW IT SUPPORT to any business looking for IT and Internet services.Fewa E.Fewa E. ★★★★★ We thank NSW IT Support team, and Ronit Raj Srivastav specially for simplifying all our IT needs in all our locations, inside and outside Australia, from day 1 till now. We cannot recommend them enough to small and medium businesses who want to see a drastic overhaul on their productivity, efficiency, and lead generation. Cheers!!Mukesh P.Mukesh P. ★★★★★ Working for NSWIT Support for the past 3 years has been great experience. From day one, I have felt like a valued team member, and I am grateful for the opportunities this organisation has provided me.Sunny A.Sunny A. ★★★★★ Adrian G.Adrian G. ★★★★★ Roshan Silwal is our IT support and is absolutely amazing at his job. Nothing is too hard for him to resolve. Thanks for all your support!!Prakash G.Prakash G. ★★★★★ Working with NSWITS has been so effective for our business. Their team is creative, and professional, and has provided us with a website that not only looks great but also functions smoothly. We now have a visually stunning website that has helped us stand out in a crowded marketplace. They've also helped us improve our search engine rankings with their SEO services and optimize our website for better performance with their IT-related services. They're always available to answer our questions and provide guidance. We highly recommend their services to any business looking website, SEO, and IT services to stay competitive in today's fast-paced marketplaceRaman Kumar J.Raman Kumar J. ★★★★★ We as Victorian Institute of Education - VIE as one of client, we would like to strongly recommend for service. You guys are awesome and skilful .Thank you for your service.Hamza M.Hamza M. ★★★★★ Our experience with NSWITS regarding marketing and IT services has been exceptional. Their team is highly professional, responsive, and easy to work with.They helped us scale our new business by providing a marketing strategy and creating a visually stunning website. Their expertise in web design and digital marketing has been instrumental in generating leads and optimizing our campaigns for maximum ROI.We highly recommend their services to any business looking to stay competitive in today's digitalRosanna Martire-Di P.Rosanna Martire-Di P. ★★★★★ menson S.menson S. ★★★★★ Kishor Raj A.Kishor Raj A. ★★★★★ I am very happy working with the NSW IT Support team. They are providing quality service to Advance College for all IT-related tasks. They always respond and are eager to solve problems on time. I strongly recommend NSW IT support for any IT related tasks.Steve B.Steve B. ★★★★★ NSW IT have been an amazingly responsive team to help through every single IT problem and question we have.They are very knowledgeable in their field, and are constantly coming up with creative and innovative solutions to our modern day IT problems.Will work with again and again!janak L.janak L. ★★★★★ Shrijana G.Shrijana G. ★★★★★ Sanish K.Sanish K. ★★★★★ Great customer service as well as provide really good services. Got what i expected thanksrborrell1rborrell1 ★★★★★ NSWIT has been great at responding to all of our IT needs including maintaining our server and back up systems. They have always been responsive and able to resolve or point us in the right direction on any IT issue. We consider NSWIT a partner in our business.Sushma S.Sushma S. ★★★★★ Lavish Construction & D.Lavish Construction & D. ★★★★★ Ronit and Team are fantastic to work with. They are prompt with their work and we can always rely on them to get the job done right. Highly Recommend.Alija T.Alija T. ★★★★★ BABA EDUCATION C.BABA EDUCATION C. ★★★★★ NSW IT SUPPORT has highly qualified, professional, responsive and supportive team to manage all your IT needs perfectly. We are fully satisfied with its service and recommend to you all. Best wishes !!Nilli GNilli G ★★★★★ NSW IT Support delivered high quality work for my cosmetic business. I engaged with them to develop a website for my business. They were very prompt and fulfilled all tasks on time. They responded and addressed all my feedback. Service was delivered at a high standard. Thank you.Mana K CMana K C ★★★★★ Ronit, Ram, Lila and the entire NSW IT Team are one of the best in business for what they do. Quite responsive, professional and they take other's problem as their own and always find the solution. They plan, strategise, proactively envisaging what comes in future for being future proof as far as technology is concerned. Thumbs up for these guys.Danny D.Danny D. ★★★★★ Very PROFESSIONAL. Absolute Life-Savers for my Business (Insurance Practice) The Care and Consideration shown has been outstanding. Customers since 2014 NSW IT have been there when we needed it most. HIGHLY RECOMMENDED to any Small Biz SME/Larger Organisation. Efficient and HONEST TEAM - Keep up the Stellar Work !Anmol A.Anmol A. ★★★★★ One of the most efficient B2B working culture and IT support delivering specialists. I personally recommend the company to all the businesses and individuals.Quick Wiki I.Quick Wiki I. ★★★★★ Professional, reliable and effective services provided by NSW IT Support.js_loader

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