Google Rating

5.0

Based on 30 reviews

NSW IT Support

5.0

Tony Zaatini

1727847657

Excellent service, amazing staff and very punctual with all enquiries

Maryan Omarm

1727847492

Very great at the service they provide, they always respond quickly and I would recommend them to anyone! Thank you Team :)

Pet Paws and Feathers

1726197614

As a company with 13 employees, rectifying our IT Issues, VOIP phone issues, internet and computer related problems have never been easier after working with NSWIT. I really like to thank them for their effort they put in fixing and suggesting the best solution for our business needs. Good work team, keep it up.

Mohit

1726197280

I highly recommend their services, they have been really fast and responsive. All my IT related works have been solved with ease. The team working there really knows what they are doing.

Surendra Sigdel

1714367175

We have been working with IT NSW Support and we are very happy with their manage IT services. We highly recommend them for IT services.

Annapurna Vision

1713245366

Working with NSWIT Support has been a tremendous experience. We are very happy with their telecommunication services and highly recommend them. Especially their IT support team and their responsiveness is impeccable. Well Done!!

Homebush West Family Medical Centre

1713237724

We’ve been with NSW IT Support for the past two years, and we are very happy with their service. NSWITS team is always friendly, approachable and professional and answered all our questions promptly. We highly recommend NSW IT SUPPORT to any business looking for IT and Internet services.

Fewa Education

1712213419

We thank NSW IT Support team, and Ronit Raj Srivastav specially for simplifying all our IT needs in all our locations, inside and outside Australia, from day 1 till now. We cannot recommend them enough to small and medium businesses who want to see a drastic overhaul on their productivity, efficiency, and lead generation. Cheers!!

Sunny Azam

1703886836

Adrian Gardner

1691022927

Roshan Silwal is our IT support and is absolutely amazing at his job. Nothing is too hard for him to resolve. Thanks for all your support!!

Prakash Gautam

1683517099

Working with NSWITS has been so effective for our business. Their team is creative, and professional, and has provided us with a website that not only looks great but also functions smoothly. We now have a visually stunning website that has helped us stand out in a crowded marketplace. They’ve also helped us improve our search engine rankings with their SEO services and optimize our website for better performance with their IT-related services. They’re always available to answer our questions and provide guidance. We highly recommend their services to any business looking website, SEO, and IT services to stay competitive in today’s fast-paced marketplace

Raman Kumar Jha

1683263393

We as Victorian Institute of Education – VIE as one of client, we would like to strongly recommend for service. You guys are awesome and skilful .Thank you for your service.

Hamza Mohamud

1683254747

Our experience with NSWITS regarding marketing and IT services has been exceptional. Their team is highly professional, responsive, and easy to work with.They helped us scale our new business by providing a marketing strategy and creating a visually stunning website. Their expertise in web design and digital marketing has been instrumental in generating leads and optimizing our campaigns for maximum ROI.We highly recommend their services to any business looking to stay competitive in today’s digital

Rosanna Martire-Di Pino

1682752221

menson sundash

1648538446

Kishor Raj Aryal

1627349116

I am very happy working with the NSW IT Support team. They are providing quality service to Advance College for all IT-related tasks. They always respond and are eager to solve problems on time. I strongly recommend NSW IT support for any IT related tasks.

Steve Alister

1627282144

NSW IT have been an amazingly responsive team to help through every single IT problem and question we have.They are very knowledgeable in their field, and are constantly coming up with creative and innovative solutions to our modern day IT problems.Will work with again and again!

janak lama

1626760549

Shrijana Gurung

1626759353

Sanish khadka

1626757149

Great customer service as well as provide really good services. Got what i expected thanks

rborrell1

1626755439

NSWIT has been great at responding to all of our IT needs including maintaining our server and back up systems. They have always been responsive and able to resolve or point us in the right direction on any IT issue. We consider NSWIT a partner in our business.

Sushma Syangtan

1626751705

Lavish Construction & Developments

1626750454

Ronit and Team are fantastic to work with. They are prompt with their work and we can always rely on them to get the job done right. Highly Recommend.

Alija Tamang

1626750298

BABA EDUCATION CONSULTANCY

1626664875

NSW IT SUPPORT has highly qualified, professional, responsive and supportive team to manage all your IT needs perfectly. We are fully satisfied with its service and recommend to you all. Best wishes !!

Nilli G

1626486327

NSW IT Support delivered high quality work for my cosmetic business. I engaged with them to develop a website for my business. They were very prompt and fulfilled all tasks on time. They responded and addressed all my feedback. Service was delivered at a high standard. Thank you.

Mana K C

1626403048

Ronit, Ram, Lila and the entire NSW IT Team are one of the best in business for what they do. Quite responsive, professional and they take other’s problem as their own and always find the solution. They plan, strategise, proactively envisaging what comes in future for being future proof as far as technology is concerned. Thumbs up for these guys.

Danny Dekkan

1596706621

Very PROFESSIONAL. Absolute Life-Savers for my Business (Insurance Practice) The Care and Consideration shown has been outstanding. Customers since 2014 NSW IT have been there when we needed it most. HIGHLY RECOMMENDED to any Small Biz SME/Larger Organisation. Efficient and HONEST TEAM – Keep up the Stellar Work !

Anmol Arora

1596684481

One of the most efficient B2B working culture and IT support delivering specialists. I personally recommend the company to all the businesses and individuals.

Quick Wiki Idea

1489982639

Professional, reliable and effective services provided by NSW IT Support.

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Pricing and plans

FLEXIBLE, TRANSPARENT PRICING THAT
ADAPTS TO YOUR NEEDS

Get Customised Managed IT Service Plans For Your Business

We will discuss Managed IT strategy tailored for your Business. Get in touch with our dedicated sales team today and experience the difference. Get in touch with our dedicated sales team today.

Business Starter

$107 $119 /Month

2 Line, 2 DIDs Upto 2 Extensions

Business Starter services include:

Business Advanced

$152 $169 /Month

5 line, 5 DIDs Upto 5 Extensions

Business Advance services include:

Business Ultimate

$242 $269 /Month

8 line, 8 DIDs Upto 12 Extensions

Business Ultimate services include:

Custom Plans

$***/Month

Any Line, Any DIDs with Any Extensions

Custom Plan services include:

Business NBN (Promotion)

100/40Mbps

$116 $129 /Month

Typical 100/40 Mbps Speed

Business NBN services include:

Business NBN Pro

100/40Mbps

$170 $189 /Month

4G Internet Backup Included

Business NBN Pro include:

NBN Bundle

Max 100/40Mbps

$143 $159 /Month

Comes with VOIP Telephony

NBN Bundle services include:

Business Fibre

Max 100/100Mbps

$899 $999 /Month

Comes with Wifi Access Point

Business Fibre services include:

FAQ

FREQUENTLY ASKED QUESTIONS ABOUT
BUSINESS INTERNET

Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.

What actually does Business Internet Plan mean?

Business Internet plans are for people with a business. Businesses depend on a fast, reliable connection to monitor sales, chase staff hours, and much more. When connection or security fails, the business holds high opportunity cost. Business internet plans target to offer reliability and speed, additionally a dedicated support team to help out your business before it gets into problems. 

Is business internet reliable, speedy than residential internet?

In comparison to the residential internet, business internet plan is a faster and reliable one. Business internet has more benefits and features than residential plans and is ordinarily accessible at way faster speed with better upload & download, which gives businesses an uninterrupted internet service, and 24/7 support service. 

Why NSW IT support business internet plan for your business?

NSW IT support internet plan for your business helps to run your business smoothly without any interruption. The plans are affordable and reliable suitable for SMEs & large corporation. One can choose the internet plans & package as per the requirement. We get in touch with the clients to let the team stay connected irrespective of their location. NSW IT offers various services which include bandwidth, network security, dedicated lines, round the clock support, scalability, easy setup and configuration. 

Any suitable package for my business?

Dedicated bandwidth: Stable, consistent, and faster internet speed 

Multipath redundancy: 24 x 7 steady network connectivity 

End-to-end SLA: Dedicated uptime, latency, and packet loss 

Uncongested core: Lowest latency and packet drop 

Does internet provider include static IP in the plan?

Yes, it does! All NSW IT business internet plans include a static (fixed) IP address. This is indeed useful for connecting equipment outside your property. However, the static IP is only available after the activation of the service. 

What is the time period for internet installation?

Our technician will set a time and appointment for the installation. NSW IT Support for business internet installation will take up two working days or even less. 

Any minimum fees charged upon cancellation of service?

Penalties are normally charged when you cancel the internet plan within 24 hours of installation. However, after using the service for months, no minimum fees shall be levied upon the termination of service. So, we request the users to check the terms and conditions before taking up the service. 

Can I change my business internet service plan?

You can change your business internet plan. You can go for plans which further adds value to your business. 

FREQUENTLY ASKED QUESTIONS ABOUT
VOIP

Is stable internet must for VOIP system?

Yes, a proper internet connection with reliability is a must for VOIP service. For VOIP, we suggest the business owners take up a business plan for speed and reliability in VOIP service as even for a casual VOIP call the required internet is on an average of 64kbps.

Can I add VOIP in the existing landline?

Yes, you can quickly bring landline across the VoIP by this you can allow your customers to port their phone numbers. 

What exact amount of data does VOIP use?

VOIP services are now more common. The data consumption of VOIP depends, on an average of 0.5 MB per minute. This number varies and depends on the technology and internet plans employed by the VOIP provider. 

Which VOIP plan is suitable for my business?

If you have business spread across the Australian continent and outside than we suggest the enterprise to take up customized VOIP business plan, but if you have a small business then we suggest you take up VOIP plans suiting your business requirements.

Do I need a proper phone system to make VoIP phone calls?

Not exactly! VOIP works by converting voice into digital data by sending it through your internet connection. VOIP enables routine phone calls via the internet with all of the options such as PBX features, call waiting, voicemail, call forwarding, and many more.

What are the circumstances if my VoIP Network goes down?

Well, that is a significantly less possibility as we shall build a resilience route in the system. So that whenever there is an internet failure, the call gets diverted to stated mobile number or voicemail. 

Do I need to change my internet service to use a VoIP phone system?

Well, not exactly. If your existing business internet is slow and is already causing trouble, then you can change the internet service provider (ISP). Likewise, taking the service from the same vendor reduces your cost and will give you support service whenever you need it. 

How much duration will it take to switch over the VoIP network?

Usually, phone number porting takes around 2-4 weeks. But in the meantime, you get to access the inbound and outbound calls in your phone. But when taking service from an efficient team, the service usually takes less than two weeks. 

FLEXIBLE, TRANSPARENT PRICING THAT ADAPTS TO YOUR NEEDS