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VoIP Plans and Pricing - NSW IT Support
Pricing and plans


Business Starter

$107$119 /Month
2 Line, 2 DIDs Upto 2 Extensions
  • Business Starter services include:
  • Upto 2 Cuncurrent Calls
  • Full PBX Features
  • Includes 2 AU Numbers
  • Unlimited National Calls
  • International Calls*
  • Onsite Setup Charges $299
  • Pricing Excl. GST

Business Advanced

$152$169 /Month
5 line, 5 DIDs Upto 5 Extensions
  • Business Advanced services include:
  • Upto 5 Cuncurrent Calls
  • Full PBX Features
  • Includes 5 AU Numbers
  • Unlimited National Calls
  • International Calls*
  • Free Desktop And Mobile App
  • Onsite Setup Charges $299
  • Pricing Excl. GST

Business Ultimate

$242$269 /Month
8 line, 8 DIDs Upto 12 Extensions
  • Business Ultimate services include:
  • Upto 8 Cuncurrent Calls
  • Full PBX Features
  • Includes 8 AU Numbers
  • Unlimited National Calls
  • International Calls*
  • Free Desktop And Mobile App
  • No Setup/Hidden Charges
  • Pricing Excl. GST

Custom Plans

$*** /Month
Any Line, Any DIDs with Any Extensions
  • Business Ultimate services include:
  • Cuncurrent Calls
  • Full PBX Features
  • Includes AU Numbers
  • Unlimited National Calls
  • International Calls*
  • Desktop And Mobile App*


If you can’t find an answer, contact us and we will be happy to help.

How does VoIP work, and what does it do?

Ans: You can access telephone service over the internet with VoIP. Telephone calls aren’t dependent on traditional phone lines anymore. VoIP allows businesses to do more while paying less. 

The savings from this innovation are much higher than those of traditional telephone service. 

VoIP has been found to reduce business phone service costs by as much as 70%. Businesses can boost productivity and revenue with these modern phone systems. 

Can VoIP phones make good calls?

Ans: Your internet speed and reliability determine the quality of cloud communication systems. 

Compared with traditional landlines, you will recognize a significant improvement in calling feature and quality of the phone. Using a landline can invite disturbing audio as landlines lack as much bandwidth as mobile phones. HD Voice calls can only be made if your internet speed is fast enough. 


In a cloud communication system (VoIP), what should I look ?

Ans: You’ll need to consider your employees and the kind of features you want in your VOIP. We have satisfied the needs of genuine businesses for more than 11 years. Some aspects you want to look for include. 

  • Plans can be month-to-month or contract-based 
  • Do you need access to support during your business hours? 
  • Where do you operate? Does your VoIP provider offer calling capabilities? 
  • Are you able to manage multiple users services with your VoIP provider? 
  • VoIP can fulfil what requirements your business has? 

What kind of contract do I have to sign?

Ans: The month-to-month service offered by NSW IT for business VoIP is flexible. Our annual plans will help you maximize your savings. Some VoIP providers do not offer monthly plans. You should also be aware of some annual contracts on the market that require an upfront payment. 

Do I need to own a VoIP phone to use the service?

Ans: There is no requirement for a VoIP phone. You can purchase your own VoIP phone set or take the rental service of one year from your VoIP provider. Since VoIP phones adhere to approved internet standards. 

The VoIP app on your regular cell phone, PC, or laptop can replace the desk phone entirely so that you can complete VoIP calls with no desk phone involved. 

What is the maximum number of calls I can make simultaneously?

Ans: The number is how many? It depends on your devices and your users. VoIP phones typically support three simultaneous calls, but this numbers can go up depending on the VOIP plans you choose. 

To manage multiple concurrent calls with a traditional phone system, you must rollover lines. VoIP services are known for their ability to handle multiple calls at once. No matter how many phone numbers and phones you have, callers will never get a busy signal. 

Is your VoIP service inclusive of internet service?

Ans: Our plans do not include internet access. You will have no problem with speed or reliability if you have an ISP (Internet Service Provider). The requirement for business phone lines is 100kbps (or 0.1 Mbps). 

If I switch from landlines to VoIP, will I lose any business features?

Ans: NSW IT offers your business access to more than 10+ features. These are the real deal. Your existing landline features will almost always be included.