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Co-managed
IT Services in Sydney

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What Are Co-Managed IT Services?

Co-managed IT services are a partnership between your in-house IT team and external experts to provide specialised support and fill skill gaps. Instead of fully outsourcing your IT operations, co-managed services represent a hybrid service model that allows you to retain control over key decisions while benefiting from additional resources and advanced solutions. This ensures your team has the right expertise for complex tasks, proactive IT management, and enhanced security, leading to improved efficiency and minimised disruptions. Whether for ongoing support or project-based needs, co-managed services are designed to optimise your IT operations and drive business growth.

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Why You Need One?

Bridge the Gaps in In-house Teams

Amplify your IT team’s skills with specialised expertise. Fill skill gaps, tackle complex projects and emergencies, and build a more resilient, broad technology support ecosystem.

Access On-demand Expertise

Get instant access to top-tier IT specialists without the need for full-time hiring, transforming expensive hiring issues into flexible, strategic support right when you need it.

Proactive IT Management

Downtime can disrupt business operations and hurt productivity. Our constant tracking, issue detection, and preventive maintenance keep your systems running smoothly and outage-free.

Pay Only for What You Need

Save costs with scalable IT solutions. Pay only for the support and expertise you need, with the flexibility to increase or decrease support based on your needs as your business evolves.

Continuous Risk Management
Create a strong digital shield for your business with our approach, which offers continuous monitoring, proactive threat detection, and adaptive risk management strategies.
Fewer IT Disruptions

Remove tech obstacles that slow your business. We quickly resolve issues, minimise downtime, and provide a seamless tech experience so your team can focus on growth and innovation.

Scale Your Business with Our Co-Managed Services

IT Strategy and Consulting

We transform intricate tech challenges into practical roadmaps. By aligning your IT goals with business objectives, we streamline operations, provide expert guidance to enhance your infrastructure and uncover growth opportunities.

IT Infrastructure Management

Our team ensures that your network, servers, and systems are optimised, secure, and scalable. Through proactive management, we reduce downtime and prevent disruptions, enabling your business to run smoothly and meet future demands.

Hardware & Software Sourcing

As strategic partners, we ensure you only invest in high-quality hardware and software that deliver maximum ROI, ensuring your technology investments drive tangible business growth that enhances productivity without unnecessary costs.

Software and System Updates

Our team handles all updates, protecting your systems from vulnerabilities, bugs, and security threats. We schedule updates to minimise disruption, keeping your business running while enhancing system performance and stability.

Cloud Migration

Move data, applications, and systems to the cloud securely and efficiently. Our co-managed services can enhance collaboration, reduce costs, and ensure seamless business operations with scalable, flexible, expert-led cloud migration.

Compliance Audits

We conduct regular audits to ensure your systems meet legal and regulatory standards. We identify gaps, take corrective actions, and keep you informed on compliance requirements to align your IT systems with current regulations.

Network Security and Monitoring

We use advanced tools and strategies to detect, prevent, and respond to threats in real-time, ensuring your data, systems, and operations remain secure. We also provide regular vulnerability assessments and security patches. 

Data Recovery Planning

We ensure that you can quickly restore essential business data in the event of an outage or disaster. We implement backup solutions, test recovery procedures, and create a comprehensive disaster recovery plan tailored to your needs. 

Any queries related IT Services for Construction Business in Sydney ?

Why Choose Us for Co-managed IT Services?

Experience You Can Trust

Backed by 12+ years of experience, our team handles all your IT challenges, from daily maintenance to complex integrations, ensuring optimal performance. 

Customer-Centric Approach

We focus on your unique business needs, offering personalised IT solutions and clear communication to enhance collaboration and align with your goals.

Proven Success

Over the years, we’ve helped numerous businesses streamline IT operations, boost productivity, and secure their data for lasting value and measurable results.

Technologies and Tools We Work With

See what our clients are saying​

Step into the world of our clients and hear their voices firsthand.  Join our community of satisfied clients and experience the difference for yourself.

Excellent5.0 Based on 30 reviews from review us onTony Z.Tony Z. ★★★★★ Excellent service, amazing staff and very punctual with all enquiriesMaryan O.Maryan O. ★★★★★ Very great at the service they provide, they always respond quickly and I would recommend them to anyone! Thank you Team 🙂Pet Paws and F.Pet Paws and F. ★★★★★ As a company with 13 employees, rectifying our IT Issues, VOIP phone issues, internet and computer related problems have never been easier after working with NSWIT. I really like to thank them for their effort they put in fixing and suggesting the best solution for our business needs. Good work team, keep it up.MohitMohit ★★★★★ I highly recommend their services, they have been really fast and responsive. All my IT related works have been solved with ease. The team working there really knows what they are doing.Surendra S.Surendra S. ★★★★★ We have been working with IT NSW Support and we are very happy with their manage IT services. We highly recommend them for IT services.Annapurna V.Annapurna V. ★★★★★ Working with NSWIT Support has been a tremendous experience. We are very happy with their telecommunication services and highly recommend them. Especially their IT support team and their responsiveness is impeccable. Well Done!!Homebush West Family Medical C.Homebush West Family Medical C. ★★★★★ We've been with NSW IT Support for the past two years, and we are very happy with their service. NSWITS team is always friendly, approachable and professional and answered all our questions promptly. We highly recommend NSW IT SUPPORT to any business looking for IT and Internet services.Fewa E.Fewa E. ★★★★★ We thank NSW IT Support team, and Ronit Raj Srivastav specially for simplifying all our IT needs in all our locations, inside and outside Australia, from day 1 till now. We cannot recommend them enough to small and medium businesses who want to see a drastic overhaul on their productivity, efficiency, and lead generation. Cheers!!Sunny A.Sunny A. ★★★★★ Adrian G.Adrian G. ★★★★★ Roshan Silwal is our IT support and is absolutely amazing at his job. Nothing is too hard for him to resolve. Thanks for all your support!!Prakash G.Prakash G. ★★★★★ Working with NSWITS has been so effective for our business. Their team is creative, and professional, and has provided us with a website that not only looks great but also functions smoothly. We now have a visually stunning website that has helped us stand out in a crowded marketplace. They've also helped us improve our search engine rankings with their SEO services and optimize our website for better performance with their IT-related services. They're always available to answer our questions and provide guidance. We highly recommend their services to any business looking website, SEO, and IT services to stay competitive in today's fast-paced marketplaceRaman Kumar J.Raman Kumar J. ★★★★★ We as Victorian Institute of Education - VIE as one of client, we would like to strongly recommend for service. You guys are awesome and skilful .Thank you for your service.Hamsa M.Hamsa M. ★★★★★ Our experience with NSWITS regarding marketing and IT services has been exceptional. Their team is highly professional, responsive, and easy to work with.They helped us scale our new business by providing a marketing strategy and creating a visually stunning website. Their expertise in web design and digital marketing has been instrumental in generating leads and optimizing our campaigns for maximum ROI.We highly recommend their services to any business looking to stay competitive in today's digitalRosanna Martire-Di P.Rosanna Martire-Di P. ★★★★★ menson S.menson S. ★★★★★ Kishor Raj A.Kishor Raj A. ★★★★★ I am very happy working with the NSW IT Support team. They are providing quality service to Advance College for all IT-related tasks. They always respond and are eager to solve problems on time. I strongly recommend NSW IT support for any IT related tasks.Steve A.Steve A. ★★★★★ NSW IT have been an amazingly responsive team to help through every single IT problem and question we have.They are very knowledgeable in their field, and are constantly coming up with creative and innovative solutions to our modern day IT problems.Will work with again and again!janak L.janak L. ★★★★★ Shrijana G.Shrijana G. ★★★★★ Sanish K.Sanish K. ★★★★★ Great customer service as well as provide really good services. Got what i expected thanksrborrell1rborrell1 ★★★★★ NSWIT has been great at responding to all of our IT needs including maintaining our server and back up systems. They have always been responsive and able to resolve or point us in the right direction on any IT issue. We consider NSWIT a partner in our business.Sushma S.Sushma S. ★★★★★ Lavish Construction & D.Lavish Construction & D. ★★★★★ Ronit and Team are fantastic to work with. They are prompt with their work and we can always rely on them to get the job done right. Highly Recommend.Alija T.Alija T. ★★★★★ BABA EDUCATION C.BABA EDUCATION C. ★★★★★ NSW IT SUPPORT has highly qualified, professional, responsive and supportive team to manage all your IT needs perfectly. We are fully satisfied with its service and recommend to you all. Best wishes !!Nilli GNilli G ★★★★★ NSW IT Support delivered high quality work for my cosmetic business. I engaged with them to develop a website for my business. They were very prompt and fulfilled all tasks on time. They responded and addressed all my feedback. Service was delivered at a high standard. Thank you.Mana K CMana K C ★★★★★ Ronit, Ram, Lila and the entire NSW IT Team are one of the best in business for what they do. Quite responsive, professional and they take other's problem as their own and always find the solution. They plan, strategise, proactively envisaging what comes in future for being future proof as far as technology is concerned. Thumbs up for these guys.Danny D.Danny D. ★★★★★ Very PROFESSIONAL. Absolute Life-Savers for my Business (Insurance Practice) The Care and Consideration shown has been outstanding. Customers since 2014 NSW IT have been there when we needed it most. HIGHLY RECOMMENDED to any Small Biz SME/Larger Organisation. Efficient and HONEST TEAM - Keep up the Stellar Work !Anmol A.Anmol A. ★★★★★ One of the most efficient B2B working culture and IT support delivering specialists. I personally recommend the company to all the businesses and individuals.Quick Wiki I.Quick Wiki I. ★★★★★ Professional, reliable and effective services provided by NSW IT Support.js_loader

Working With NSW IT Support: Join The Managed IT Revolution ​​

Frequently Asked Questions 

Co-managed IT services combine your internal IT team with specialised support from an external managed service provider (MSP). This collaborative approach fills skill gaps, manages complex IT tasks, and ensures your systems are always running smoothly without fully outsourcing your IT functions.

Co-managed IT works as an extension of your in-house team, providing specialised support and resources for complex tasks, urgent needs, or areas where additional expertise is required, ensuring smooth collaboration.

Fully managed IT services involve outsourcing all IT functions to a third party, while co-managed IT services enhance your existing team with external expertise, allowing you to retain control over key IT decisions.

Absolutely! We specialise in upgrading outdated cabling systems to modern, high-performance soCo-managed IT services provide on-demand expertise, reduce operational costs, reduce workload, ensure proactive management, enhance security, and offer scalable solutions that grow with your business.lutions. Our team can assess your current infrastructure and recommend cost-effective upgrades to improve speed, reliability, and scalability.

The cost of data cabling varies depending on the scope of the project, the type of cabliYes! Co-managed IT services supplement your internal IT team, providing specialised expertise for tasks like cybersecurity, digital transformation, and help desk support. This ensures that your team can focus on the business’s core IT needs.ng required, and the size of the facility. We offer competitive pricing and provide detailed, transparent quotes to help you plan your budget effectively. Contact or call us for a free consultation and estimate tailored to your specific needs, including installation services for telephone cabling or wireless solutions.

Definitely! As your business expands, co-managed IT services from a managed IT service provider can scale to provide the necessary resources and expertise, ensuring your IT infrastructure grows with you and supports digital transformation seamlessly.

The cost of co-managed IT services varies based on the level of support you require. Since MSPs offer scalable solutions, you only pay for the specific resources you need, making it a cost-effective way to supplement your internal IT team.

Getting started is easy! Contact us to discuss how co-managed IT services from a trusted managed service provider can complement your internal IT team. We’ll customise a plan that fits your business needs, whether it’s cybersecurity, digital transformation, or help desk support, to enhance your existing IT team with the right expertise and support.